Supporting You to Access the Care You Need

AstraZeneca Access360 Patient Assistance Program (PAP) is a support program for you, should you require help with paying for selected AstraZeneca medicines.

Frequently Asked Questions

Enrolment

Once we have received the application form and supporting documents, an Access360 Program Consultant from Zuellig Pharma will contact you (within 1 working day) to inform on the outcome of your application.

Collection of program medicines at Hospital pharmacy

Yes, please bring along your Redemption Form/Card and show it to the hospital pharmacist when you are paying and collecting your chargeable medicines. Your complimentary program medicines will be issued to you at the same time.

Collection of program medicines at Unity pharmacy

No, not all Unity Pharmacy stores are participating in this program at this point in time. Once your application has been approved, an Access360 Program Consultant from Zuellig Pharma will contact you with the locations of the Unity Pharmacy that you may choose from.

Yes. You will need to call your Access360 Program Consultant from Zuellig Pharma beforehand at +65 3159 1015 and a new Program Card will be issued to you, reflecting the new Unity Pharmacy's location. 

Yes, you can. Please download and fill up the Authorization Form , bring it along with the Doctor's Prescription, Program Card and the NRIC of the authorized person to the Unity Pharmacy.

Once you’ve received your Doctor’s prescription and paid for your chargeable medicines at the hospital, you may then bring this Doctor’s Prescription, your Program Card and NRIC to the designated Unity Pharmacy store to collect your complimentary program medicines. This means that you can collect it on the same day (Hospital pharmacy first before Unity pharmacy).

You will need to bring along your Doctor's Prescription, Program Card and NRIC. If you are collecting on behalf of the patient, please bring a completed Authorization Form , Doctor's Prescription, Program Card and your NRIC.

Please call the Access360 Program Consultant from Zuellig Pharma at +65 3159 1015 to find out the Unity Pharmacy  stores you can collect your complimentary program medicines and their operation hours.